About Us

Trust the Mouse to Protect Your Home or Business.

Since 1951.

We’re dedicated to Creating Healthier Living and Working Environments for Homes and Businesses. We are leaders in the green pest control industry, with our exclusively designed program, NorPest Green. We also offer other green, healthy home and business solutions – with green termite control, green mosquito control, wildlife services, CrawlSpace Care, and insulation.

Our Story

Established in 1951 by the Phillips Family in Northwest Georgia, Northwest Exterminating set out on a journey to create Customers for Life by enhancing living and working environments through extraordinary experiences. With a legacy of 70+ years of dedicated pest and wildlife services, we have expanded our reach across the Southeast to provide the care and support our customers and community has come to expect and love. Although we specialize in the “bug business”, we like to think we’re in the people business first. With every interaction we have, we prioritize people first, treating all with kindness, compassion, and care.

Our Northwest team lives and works by the Northwest Way and our 24 Service Standards, which stands at the core of every decision we make to successfully serve our communities, teammates, and customers across the Southeast. Within our leadership team you can find third generation Phillips family leadership and long-standing teammates, who are all focused on our vision: to create extraordinary experiences!

As a leader in the green pest control industry, we specialize in solutions for pests, termites, mosquitoes, wildlife, crawlspaces, attic insulation, and more, all with the goal of providing you with the peace of mind you deserve.

Our Mission

Creating Healthier Living and Working Environments for Homes and Businesses

Our Vision

To be an extraordinary company creating extraordinary experiences

THE NORTHWEST WAY

CUSTOMERS FIRST
With all we do, begin and end with the customer in mind.

DO WHAT IS RIGHT

In every situation, we can choose to do the right thing.

BE HUMBLE

Put others first in everything we do.

BE EXTRAORDINARY

Always go beyond what is usual or ordinary. Make a difference.

MOVE FORWARD

Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.

A DAY IN THE LIFE OF A NORTHWEST TEAM MEMBER

OUR FAMILY OF BRANDS

McCall Service
Carolina Pest Management
S&S Termite & Pest Control

LOCATIONS

We have service centers throughout Georgia, Tennessee, Alabama, Florida and South Carolina.

HOURS

Service Centers: M-F 7:30AM – 5PM
Customer Care:  M-F 6:30AM – 5PM

CONTACT US

CALL (888) 466-7849

EMAIL US

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